Each year the Public Utilities Commission of Ohio (PUCO) issues its Special Reconnect Order (SRO). The SRO allows electric and natural gas customers of a PUCO-regulated utility to reconnect or avoid a disconnection of their service between Oct. 13, 2025, until April 15, 2026. There are no income restrictions, and it may be used one-time per utility for customers owing more than $175.
Municipal utilities and rural co-ops are not required to offer the SRO.
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